CUSTOMER CARE

1. AVOID PERFUME AND LOTION

All natural materials including metals, pearls and gemstones are prone to lose their luster when they come into contact with perfume or lotion. Wearing your piece into the shower may causes pearls or certain softer gemstones to absorb the soapy water.
 

2. AVOID HARSH CHEMICALS

Harsh chemicals such as chlorine may cause your piece to lose luster so do avoid wearing them into the pool.
 

3. OXIDATION

Only our Sterling Silver pieces may oxidise due to humidity in the air, whereas Argentium silver will lose a slight luster through time. Gold pieces generally remain the same through time. All metals can be polished with a silver polishing cloth. If you wish to purchase our Chamois Cyanide Free Polishing Cloth, click here.
 

4. SURFACE POLISHING

Any metal will collect markings as a sign of use and all marks are different depending on your lifestyle. If however, you would like to restore the piece back to mirror finishing, contact us here and we will assist you.